Human Resources Training

Human Resources Training

Human Resources Courses Available

  • 40 Hours: Invest in Yourself
  • The Accounting Game
  • Avoiding Litigation Landmines
  • Care and Candor: Making Performance Appraisals Work
  • Clown
  • Communication Breakdown
  • Communication Cornerstones: Building Trust
  • Communication Nightmares
  • Conflict Resolution: A Win-Win Approach
  • The Consultant: Just In Time Information Series
          Program I: Personal Issues
          Program II: Discrimination/Legal Issues
          Program III: Conflict Management
          Program IV: Performance Management
  • Customer Service: But I Don’t Have Customers
  • Customer Service: Difficult Customer ALERT
  • Customer Service: Telephone Courtesy
  • Customer Service: The Royal Treatment
  • Customer Service: Who Cares?
  • Discrimination and Legal Issues
  • Diversity in the Real World
  • Diversity: Food for Thought
  • Diversity: The Real Scene
  • Documenting Discipline (Manufacturing/Industrial Version)
  • Documenting Discipline II
  • DOT Drug and Alcohol Testing
  • Drop By Drop
  • Everest: Creating Greatness
  • Finding the Up in Upheaval
  • The Goal: The How-To Version
  • Harassment Is… (Government Version)
  • Harassment Is… (Healthcare Version)
  • Harassment Is... (Hospitality Version)
  • Harassment Is...(Industrial Version)
  • Harassment Is... (Office Version)
  • Harassment Is... (Retail Version)
  • Harassment: The Real Scene
  • HR Case Files with Catherine Crier: FMLA
  • HR Case Files with Catherine Crier: The ADA
  • Interviewing: More Than a Gut Feeling III
  • Interviewing for Industry
  • It’s About Respect: Recognizing Harassment in a Diverse Workplace
  • Just Incredible: A Customer Service Story
  • Leadership: Reach for the Stars
  • Legal and Effective Interviewing
  • Legal and Effective Interviewing II: The Right Questions
  • Legal and Effective Performance Appraisals
  • Legal Peril: 8 Management Pitfalls to Avoid
  • Looking Forward: Your Performance Appraisal
  • Love ‘Em or Lose ‘Em: Employee Retention
  • Motivation: Igniting Exceptional Performance
  • No Privacy: Legal Issues in Email
  • Not Just Another Meeting
  • Quality Service in the Public Sector
  • Recognizing Drug & Alcohol Abuse for Employees
  • Recognizing Drug & Alcohol Abuse for Managers
  • Sexual Harassment: A Manager’s Guide
  • Sexual Harassment: A Manager’s Guide (California Version)
  • Sexual Harassment: HR Case Files With Catherine Crier
  • Sexual Harassment: New Perspectives (White Collar)
  • Sexual Harassment: New Perspectives (Blue Collar)
  • Sexual Harassment: You Make the Call
  • Solving Conflict: For Managers, Supervisors and Team Leaders
  • Stress: You’re in Control
  • Supervisory Skills
  • Team Nightmares: Solutions to Your Top Team Problems
  • Team Player
  • Teamwork
  • The Diversity Advantage: Food for Thought
  • The Sid Story
  • The Straight Scoop on e-mail
  • Time Management
  • Workplace Violence: Calm Before the Storm
  • Workplace Violence (Video) Express