Human Resources Training
Human Resources Training
Human Resources Courses Available
- Avoiding Litigation Landmines
- Care and Candor: Making Performance Appraisals Work
- Communication Cornerstones: Building Trust
- Communication Nightmares
- Conflict Resolution: A Win-Win Approach
- Customer Service: But I Don’t Have Customers
- Customer Service: The Royal Treatment
- Customer Service: Telephone Courtesy
- Customer Service: Difficult Customer ALERT
- Customer Service: Who Cares?
- Diversity in the Real World
- Diversity Advantage: Food for Thought
- Diversity: The Real Scene
- Documenting Discipline Manufacturing/Industrial version
- Documenting Discipline II
- DOT Drug and Alcohol Testing
- Harassment: The Real Scene
- Harassment Is… (government version)
- Harassment Is... (hospitality version)Harassment Is... (industrial version)
- Harassment Is... (office version)
- Harassment Is... (retail version)
- Interviewing: More Than a Gut Feeling III
- Interviewing for Industry
- Just Incredible: A Customer Service Story
- Leadership: Reach for the Stars
- Legal and Effective Interviewing
- Legal and Effective Interviewing: The Right Questions
- Legal Peril: 8 Management Pitfalls to Avoid
- Legal and Effective Performance
- AppraisalsLooking Forward: Your Performance Appraisal
- Love ‘Em or Lose ‘Em: Employee Retention
- No Privacy: Legal Issues in Email
- Not Just Another Meeting
- Quality Service in the Public Sector
- Recognizing Drug & Alcohol Abuse for Employees
- Recognizing Drug & Alcohol Abuse for Managers
- Sexual Harassment: A Manager’s Guide
- Sexual Harassment: A Manager’s Guide (California Version)
- Sexual Harassment: New Perspectives
- Sexual Harassment: New Perspectives (Blue Collar)
- Sexual Harassment: You Make the Call
- Solving Conflict
- Stress: You’re in Control
- Supervisory Skills
- Team Player
- Teamwork
- The Sid Story
- The Straight Scoop on e-mail
- Time Management
- Workplace Violence: Calm Before the Storm
- Workplace Violence (Video) Express
